38 Buc-ee’s get ‘F’ rating from Better Business Bureau. Here’s why

March 11, 2026Updated March 12, 2026, 9:07 a.m. ET A certain traveling beaver isn’t passing with his current report card. Several Buc-ee’s locations on the Better Business Bureau website have received an “F” rating from the nonprofit organization because it says the Texas-based travel center has failed to respond to 88 customer complaints. As of … Read more

Buc-ee’s earns “F” rating from Better Business Bureau

Famous for clean bathrooms and brisket sandwiches, Buc-ee’s just got the worst possible grade from the Better Business Bureau. The BBB says the “F” rating is due to a pattern by the Texas-based travel chain of “not addressing customer complaints.”  The BBB claims that Buc-ee’s does not have any assistance phone numbers posted on its … Read more